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Video Marketing: Revolutionising Engagement for Service-Based Businesses

Updated: Mar 27

In the digital marketing realm, video content has ascended as the undisputed champion, captivating audiences across various platforms. From the rapid consumption of short-form videos on social media to the in-depth engagement offered by long-form content on YouTube, video marketing has become an essential tool for brands looking to leave a lasting impression. This is especially true for service-based businesses like mortgage brokers and real estate agents, for whom establishing trust and credibility is paramount.

Video Marketing

The Dominance of Video Marketing

The digital landscape is increasingly visual and interactive, with video content at the forefront of this evolution. Video marketing's appeal lies in its ability to convey complex messages succinctly and engagingly, making it a powerful tool for service-based professionals. It combines visuals, sound, and storytelling, transforming standard marketing messages into memorable experiences.

Short-Form Video: Quick Bites of Engagement

Short-form videos, typically under 60 seconds, thrive on platforms like Instagram, TikTok, and Snapchat. They are perfect for capturing the fleeting attention spans of today's consumers, offering quick, digestible content that entertains, informs, and prompts immediate action. For mortgage brokers and real estate agents, short-form videos can showcase property highlights, customer testimonials, and quick tips for buyers and sellers, providing a snapshot of their services and expertise.

Crafting Engaging Short-Form Content

  • Focus on Value: Even in a brief video, convey a clear message that adds value to your audience's day. Whether it's mortgage advice in under a minute or a quick tour of a new listing, make sure viewers walk away with something useful.

  • Leverage Trends: Utilise trending sounds, challenges, and hashtags to increase your content's visibility and appeal.

  • Call to Action: Always include a clear call to action, encouraging viewers to engage further, whether it's visiting your website, contacting you for more information, or watching another video.

Long-Form Video: Building Deeper Connections

On the other end of the spectrum, long-form video content, particularly prevalent on YouTube, allows for detailed storytelling and comprehensive information sharing. This format is ideal for deep dives into market analysis, detailed home buying or selling guides, and extensive property tours. It's an excellent way for mortgage brokers and real estate agents to establish authority and build trust with potential clients.

Strategies for Long-Form Success

  • Educate Your Audience: Use long-form videos to educate your audience about the intricacies of the mortgage process or the real estate market. This positions you as a knowledgeable and reliable resource.

  • Showcase Success Stories: Share detailed case studies or client success stories to highlight how you've helped others achieve their dreams.

  • Interactivity: Encourage viewer interaction through comments, questions, or live streams to create a community around your brand.

Integrating Video Across Platforms

The versatility of video content allows it to be repurposed across various digital marketing channels, amplifying your brand message.

  • Social Media: Tailor snippets of your long-form content for social media or create platform-specific short-form videos to drive engagement.

  • Email Marketing: Include video content in your email newsletters to increase open rates and provide value to your subscribers.

  • Website: Embedding video on your website can enhance user experience, improve SEO rankings, and increase conversion rates.

The Impact on Service-Based Businesses

For service-based businesses like mortgage brokers and real estate agents, video marketing does more than just attract attention. It builds the trust and credibility essential for guiding clients through significant life decisions. Through video, professionals can demystify their services, showcase their expertise, and connect with clients on a personal level, making it a crucial element of their marketing strategy.


As we continue to navigate the ever-evolving digital landscape, the importance of video marketing for service-based businesses cannot be overstated. By embracing both short-form and long-form video content, mortgage brokers and real estate agents can engage their audiences more effectively, convey their brand messages powerfully, and ultimately drive business growth. The key is to start, learn from feedback, and continually refine your video content strategy to meet your audience's needs and preferences.

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